If you have accidentally made a purchase that was meant to be a gift, don’t worry! We have several solutions so that you can get your gifts to the right people.
- If the purchase has not yet been claimed to your account, you may simply copy & paste the URL for the download page in a private message to the intended recipient.
- If the purchase has been claimed to your account, you will need to write into us asking for it to be un-claimed. Once we have assisted you with this you will be able to message the recipient with the download web page address/URL.
If you ever have any questions, please don’t hesitate to contact us.
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