M Addams
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Recent activity by M Addams-
Which currencies and payment methods can I use?
Outside of the UK, we charge all online orders in Euros (€). All major credit and debit cards including; Switch/Maestro, Visa, Visa Electron, MasterCard and American Express (including PrePay cards...
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(ROI Only) Can a ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
Yes you can! If you have purchased an item within the last 3 months in one of our stores whilst in the UK, but live in the Republic of Ireland, you are entitled to a refund of VAT. You can ask for ...
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Can I request a VAT receipt for my online order?
Yes. If you have made an online order, you can request a VAT receipt for your purchase. Please contact our friendly Customer Care Teams to discuss this further. You will need to provide your order ...
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Why has my payment declined?
For orders outside of the UK, please ensure that the billing country and delivery country are the same, if your payment card is registered in a different location it is unlikely that your order ...
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(ROI Only) Do credit notes have an expiry date?
Yes they do. Credit notes are valid for 12 months from the date and time of issue. If you have not used it within 12 months, the balance will be cancelled. The value of your credit note is displaye...
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Why was an item cancelled from my order?
We are very sorry if you have received an email stating that an item you have ordered is no longer in stock. Our stocks can change very quickly on our website and in our warehouse, so you may hav...
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How to select my delivery and billing country
When you place your order, please make sure you are on the website for your country. - On our home page, please go to the bottom of your screen where you will see a flag and the name of a country...
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Gifting Non-Gift Purchases
If you have accidentally made a purchase that was meant to be a gift, don’t worry! We have several solutions so that you can get your gifts to the right people. If the purchase has not yet been cl...
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Care Label information
To see fibre analysis translations for the materials used in your item, please click on your country's flag below: Pour voir les traductions des matériaux utilisés dans votre article, veuillez cl...
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Men's Trousers / Jeans sizes
For more information on how to measure for the size you need, see here. SCROLL>>>>> EU Size USA Size Waist (inches) Waist (cm) Length (inches) Length (cm) UK Size UK Size 34R...