M Addams
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Recent activity by M Addams-
Can I get a refund of my returns cost with PayPal?
Yes. If you have paid for your online order with PayPal, you can use their 'Returns Shipping scheme' so request reimbursement of up to €15 for your CostumeBox return. Step 1 - Send your goods bac...
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(ROI) How long will my refund take to be processed?
Please allow up to 15 working days for your refund to show in your account, from the date you send your parcel back to us. If you send back more than one item, these may not be processed at the sam...
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(ROI Only) How long do I have to collect my order?
Click & Collect from a CostumeBox store: You have 10 days from your order's arrival in store, to collect your item. In certain circumstances we are able to extend this collection period. You will n...
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My delivery hasn't arrived yet, where is it?
If your order hasn’t arrived by the expected delivery date, you can check the website to see the current status of your order here. Please note: The expected shipping times for orders outside of th...
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When is the payment processed for my order?
For purchases online by debit/credit card or CostumeBox Card: Your bank will hold your funds as a pending payment until we charge your credit or debit card when we dispatch your order. ...
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(ROI Only) Can I order in store?
No, unfortunately our ROI stores do not have the capability to place orders for you. You can of course visit www.newlook.com/row to order from our full range; Womenswear, Menswear, Teens, Brands, H...
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Men's Belt sizes
SCROLL>>>>>> EU Size (cms) UK Size Inches Total Length (excluding buckle) Prong to first hole Last hole to end Distance between first and last hole Distance between each hole Number of holes ...
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Can I get a full refund for items purchased with a promotional discount?
Yes you can! Items purchased with a promotional discount applied, i.e 25% off everything, or 25% off shoes, are considered full-price items, and the normal 28 day returns policy applies (from recei...
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(ROI only) How do I return my order with wnReturns?
Returning your online order from the Republic of Ireland to CostumeBox is FREE with wnReturns. This returns service is for home delivery orders ONLY.For Click & Collect orders, collected in store ...
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(ROI Only) Can I change my chosen Click & Collect store after I’ve placed an order?
No, unfortunately not. You can’t change your collection options once an order is placed. This includes choosing to use our other delivery services instead. With our Click & Collect service, if you...