(ROI Only) Can I return a Brand item purchased online to a CostumeBox store?

Unfortunately not. 

All Third Party Brand items (list here) purchased online at www.newlook.com can only be returned and refunded via our returns option here.

All ROI returns are FREE when you use the returns options here.

Products included in this policy, will clearly show the message below (highlighted) on their product page prior to purchase: